FAQ

FAQ

  • Q What methods can I use to pay

    A We support T/T, Alipay, and Western Union payments. Alipay is our company's delivery method through the Alibaba platform. It supports multiple payment methods such as credit cards. We do not support PayPal payments.
  • Q Can commodity prices be lower?

    A The prices of all our products have been adjusted reasonably. If you do not need to buy products urgently, you can follow our activities. When we conduct promotional activities, we will give a lower price.
  • Q I want to know more about this product

    A The content of the product page can answer most of your questions. You can also directly consult online or send us an email describing your question about a specific product. We will reply you as soon as possible.
  • Q How can I customize the product I want

    A You can send us an email directly or consult online about the details of product customization.
  • Q Are you a distributor or a manufacturer

    A We are a manufacturer with our own production line, warehouse, R&D department and sales department.
  • Q How is the quality?

    A All the materials used for our products are strictly chosen by QA, finishings are checked carefully by QC. Every machine will be strictly tested and aged for several days before delivery.
  • Q Can I get a catalog?

    A Yes, you can download on our website.
  • Q Is there any discount?

    A  Of course, more quantities, more discount.
  • Q Can we print our logo and have our own package?

    A Yes, you can, OEM&ODM orders are acceptable.
  • Q Can I buy a sample for test purpose, then if it’s ok, I’ll buy more?

    A Yes, you can.
  • Q What’ the MOQ?

    A One piece each model.
  • Q What’s the warranty?

    A Warranty is 12 months, life time technical support. If any quality problem occur during this period, which due to our responsibility, we’ll take care of it, or send more new spare parts to replace.
  • Q Are you manufacturer or trader?

    A We’re professional manufacturer focus on ozone equipment, located in Baiyun District, Guangzhou City, China. Welcome to visit us.
ABOUT QILI
Guangzhou Qili Environmental Equipment Co., Ltd.

A high-tech enterprise dedicated to research, development, design, production and sales of ozone equipment. 

CONTACT US
    9/F, No.39, Sanheng Rd, Huanjiao, Shijing,       Baiyun District, Guangzhou , China
    400-6130-885
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