The main products of QLOZONE are small and medium-sized ozone generators for air purification and water treatment. You also can find ozone detection equipment, water quality monitoring equipment and ozone accessories for air and water treatment here.
1 All products (not including consumable material, accessories and the L series products) from our are warranted for one year and lifetime maintenance from the date of purchasing.
2 The following occasions are excluded from the warranty, and we may charge for the repairing materials.
3.Damage due to natural disaster or other major reasons;
4.Product damage by human during transportation;
5.Product damages due to unauthorized operation unless instructed by us or we authorized distributor;
6.Product damages due to high humidity working environment or flooded by water;
7.2.5,Fail to provide proof of purchase or warranty card.
8. If on-site service is required, customer will be required to pay for the cost of traveling, and we or distributor can decide to come or not according to the distance.
9.In the case of sterilization standard is not met due to improper operation or malfunction of the product, our company does not take any responsibility.
Maintenance
(1) Fan filtering net cleaning/replacement: the dust net needs regular cleaning due to accumulate
dust from the air (refer to the maintenance cycle table below). Turn off the power before cleaning,and take off the cover of the fan. Then take out the stainless steel fan filtering net, clean it with clean water, and do not re-assemble it until it is dry.
(2) High voltage parts water removal: during humid season, there is moisture on connecting cable of the transformer (the high voltage unit), transformer, and the connecting cables of the ozone module.Dry it with cloth and hair dryer. Otherwise, it may lead to damage of the equipment.
(3) Ozone module inner chamber, discharge tube cleaning/ replacement: accumulate small partialon the inner chamber and electrode from the gas source will lower the ozone production and concentration. Hence, they need to be cleaned regularly.
Warranty terms:
Our company after sale service commitment：
1 All products (not including consumable material, accessories and the L series products) from our are warranted for one year and lifetime maintenance from the date of purchasing.
2 The following occasions are excluded from the warranty, and we may charge for the repairing materials.
3.Damage due to natural disaster or other major reasons;
4.Product damage by human during transportation;
5.Product damages due to unauthorized operation unless instructed by us or we authorized distributor;
6.Product damages due to high humidity working environment or flooded by water;
7.2.5,Fail to provide proof of purchase or warranty card.
8. If on-site service is required, customer will be required to pay for the cost of traveling, and we or distributor can decide to come or not according to the distance.
9.In the case of sterilization standard is not met due to improper operation or malfunction of the product, our company does not take any responsibility.
Maintenance
(1) Fan filtering net cleaning/replacement: the dust net needs regular cleaning due to accumulate
dust from the air (refer to the maintenance cycle table below). Turn off the power before cleaning,and take off the cover of the fan. Then take out the stainless steel fan filtering net, clean it with clean water, and do not re-assemble it until it is dry.
(2) High voltage parts water removal: during humid season, there is moisture on connecting cable of the transformer (the high voltage unit), transformer, and the connecting cables of the ozone module.Dry it with cloth and hair dryer. Otherwise, it may lead to damage of the equipment.
(3) Ozone module inner chamber, discharge tube cleaning/ replacement: accumulate small partialon the inner chamber and electrode from the gas source will lower the ozone production and concentration. Hence, they need to be cleaned regularly.
